Useful Information regarding UK and EU Countries Transitions

If you move goods between the UK and countries within the EU, you will need to follow the new customs and tax rules. We understand how challenging it can be for many businesses, so we have outlined some information below to help you navigate and manage this change.

Useful Resources

HMRC have support available to help businesses understand the new custom and tax rules. This includes their YouTube channel. You can find videos to familiarise yourself with the new customs processes and what you need to do before you trade with the EU. If you buy goods from the EU, or send or sell goods to the EU for your business, the Rules of Origin recorded webinar will help you understand the process and what you need to do.

Another resource available is HMRC’s live webinars. The webinars explain existing guidance and give you the opportunity to ask general questions about the content. The webinars are designed to support businesses and offer help with the new rules. You can also see other people’s questions and additional guidance signposted.

Some of these webinars include:

–       Importing – steps you need to take before making your supplementary declaration: advice on what you need to do to be able to make a supplementary declaration and how intermediaries can help.

–       Customs Import Declarations: an overview: of the whole declaration process.

–       Exporting: what you need to do to keep your goods moving: covering zero-rated VAT, customs declarations, using an intermediary as well as licences, certificates, and authorisations.

–       Trader responsibilities when using an intermediary: explaining your responsibilities if using an intermediary to complete import or export declarations.

There are also webinars and videos from other government departments. However, please note that HMRC are unable to answer questions specific to the items you import or export.

Additional Support 

The SME Brexit Support Fund is a useful scheme that you can apply for. Smaller businesses can get up to £2,000 to pay for practical support, including training or professional advice to adjust to new customs, rules of origin and VAT rules when trading with the EU. There’s also a trader checklist, updated guides and customer forums.

The Trader Support Service is also offering support if you are moving goods between Great Britain and Northern Ireland. They have a variety of resources available to use such as a suite of educational products, including online training modules, webinars and support with the Northern Ireland Protocol.

For further news updates, alongside practical hints and tips about importing and exporting with the EU, you can sign up for HMRC’s digital newsletter.  

Protect yourself

Be wary of messages trying to mimic government messages. These scams appear authentic and you should proceed with caution. To protect yourself and your business, search for ‘scams’ on GOV.UK for information on how to recognise genuine HMRC contact. You can also forward suspicious emails claiming to be from HMRC to and texts to 60599.

You can access the National Cyber Security Centre’s new guide on how to stay secure online and protect yourself or your business against cyber-crime by searching ‘Cyber Aware’ on GOV‌‌‌‌.UK.

Any Questions?

If you are looking for help, or if you have a specific question about importing, exporting or customs reliefs you should call HMRC’s Customs and International Trade helpline on 0300‌‌ ‌322‌‌ ‌9434. The helpline is open‌‌ ‌from 8am‌‌ ‌to‌‌ ‌10pm‌‌ ‌Monday‌‌ ‌to‌‌ ‌Friday and‌‌ ‌from 8am‌‌ ‌to‌‌ ‌4pm at‌‌ ‌week‌‌ends. You can also send them your questions or contact them via webchat.

If you need any help with Brexit Tax Codes then please download our free Brexit Tax Codes Guide

If you need any Sage related training then please get in touch, we would love to help!


Any advice relating to accounts or tax should be sought from your tax accountant. Sage Accounts Solutions Limited will not be held responsible for any loss or damage caused as a result of the information contained herein.

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