The life of a trainer

The life of a trainer is never dull. It’s something I’ve done for about 21 years and it never ceases to amaze me how much people get from training. 

It may be that clients have used Sage for decades and they just don’t see some of the features and benefits of the software. This is usually because they’re too entrenched in their day-to-day work so they don’t know what the software is capable of doing, or it may be that people are completely new to Sage and they have ‘the fear factor’. The fear factor being that they worry that they’re going to press a button and break the system, they’re going to mess around with something or delete some figures and screw things up.

What I love about training is the fact that when you see that look on someone’s face when they just suddenly get it and the penny drops or you’ve just saved them 6 hours a month, or you are about to completely change their life and the way that they do things. They go from stressed out to chilled out. They go from completely confused about something to confident and that is why I absolutely love being involved in training, I wouldn’t have it any other way.

Training is something that fills me with joy, gives me so much pleasure, it lights me up and it makes me happy. That’s why my focus for so long has always been on training, supporting and encouraging other people. 

We all use training in our day-to-day lives without even realising it! Maybe you help your relative understand how to use their phone or tech, is it that you are helping your child with their homework, or assisting a member of the public with something in the supermarket because they didn’t know how the scales worked or how to use the self-checkout? Helping others is instinctive and it comes naturally to me. I get pleasure out of seeing the look on someone’s face and the gratitude they show when you have just made their lives that little bit more manageable.

I guess the point I’m trying to illustrate is that helping people is something that a trainer really loves doing and that’s why they do it. 

It’s quite common for people to ask me how I know everything I know and my stock response is normally that I need to get out more or I need to get a life or a new hobby! But I think in reality, when you’re exposed to using a piece of software for so long and helping so many different clients in different industries with different requirements and different needs, it just gives you a much more rounded approach and view on things. 

It’s very easy for me to walk into a client’s office and immediately within 30 minutes, I can establish what the pain points are, what the issues are and what needs addressing. 

In fact something came up in a session a couple of weeks ago where I had a one-hour bitesize training session with a client, who I worked with about 4 or 5 years ago and they had recently had some changes in staff. So they came to me:

  • Wanting a series of bitesize sessions.
  • With a long list of queries, problems and issues.
  • Knowing that the various different departments (purchasing, accounts and management) required different training.
  • Saying that they thought Sage really wasn’t working for them as it wasn’t giving them what they needed. 
  • Telling me that they were having to compile lots of things manually.
  • Explaining that there was no consistency.
  • That it was causing them real problems as they couldn’t move forward with making decisions for the business. 

After their training their view of Sage completely changed. The feedback I received from one lady was, “I have learnt more in these 50 minutes from you than I have the whole time I have worked here.” She has been there for years!

So I just wanted to share this with you and give you an insight into the day in the life of a trainer. 

I’ve made no secret that training is my passion and I absolutely love it! It’s helping people and seeing the transformation that I really enjoy. I love helping people to find solutions and systems to suit their needs and make their lives infinitely better.

In October 2021 I launched a new membership called the Boost Academy™. I have thoroughly enjoyed supporting my new members and I am looking forward to support even more of you when I open the doors again for new members in 2022. To find out more and joining the waitlist click here.

I hope this has given you an insight into the life of a trainer, thanks for reading.


Any advice relating to accounts or tax should be sought from your tax accountant. Sage Accounts Solutions Limited will not be held responsible for any loss or damage caused as a result of the information contained herein.”

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